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We’re not just securing email and eSigning.

We’re helping Insurance Carriers protect the privacy and property of the people they cover and when in need, pay claims faster.

And we’ve been doing it with them since 2004.

eSignature & E-Mail Security for Insurance Carriers

RMail RSign
eSignatures: Main Uses
Electronic signature for insurance applications and claims forms.
Email Security: Main Uses
Protecting privacy of personal client data and speeding delivery of policy documents with certified proof of electronic delivery.
Popular Features
Registered Email e-delivery proof with RMail encryption and RSign eSignature.
Industry Accolades

First endorsed by the Council of Insurance Agents and Brokers in 2004 and used extensively for insurance claims processing since 2007, RMail transforms insurance business operations by delivering simple-to-use email encryption for legal compliance, eSignatures for claims processing, and Registered Email™ for e-policy delivery.

Watch full video of Heather Dunn discuss RSign at Optimize!2020.

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RSign is a saving grace, and every customer is getting their payments a lot quicker than they would have if otherwise mailing out of the documents.

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Heather Dunn

Claims Supervisor, Mercury Insurance

Features & Benefits

All-in-One Messaging Solution for Insurance Carriers

Insurance professionals are continually under pressure to perform quickly and accurately when dealing with clients, carriers, and brokers. At the same time, they are expected to maintain compliance with privacy laws such as HIPAA and keep a verifiable record of their emails and client transactions. These mandates may seem challenging and contradictory, yet they are remarkably easy to achieve with RMail.

Every day, premier insurance carriers around the world use RMail to:

  • Encrypt sensitive emails and documents for compliance with HIPAA, GDPR, and other privacy regulations
  • Retain legal proof of delivery (including encrypted delivery), time of delivery, and exact content for client and carrier/broker communications, post placement administrative correspondence, binding coverage, verifying strategic conversations, verifying terms and conditions or changes in coverage, and more.
  • Get fast, legally-binding, electronic signatures on decisions, waivers, payments, and settlements.
  • Move client correspondence from paper-based to paperless delivery.

The Power of Proof

As important as the act of encrypting an email is, it’s only the first part of a successful compliance strategy. If a data breach occurs downstream of your involvement with the sensitive information, you could still find yourself under investigation and possibly made culpable for the breach if you don’t have reliable proof of compliance. With RMail’s Registered Receipt email record, you’ll get court-admissible evidence of compliance with every RMail message you send, proving encrypted delivery, time of delivery, and exact message content.

Registered Email™: The original certified email delivery proof for pre-and-post placement email proof and e-policy delivery proof.

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The transaction response from RPost indicates all the tracking and audit information. This is being leveraged to devise the next sequence of automation. It cuts down costs drastically.

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Shashi Ayachitam

Shashi Ayachitam

IT Director, N&D Group Insurance

Read more about this customer success story.

Electronic signature for Greater Efficiency

RSign and RMail’s electronic signature features make it easy to get fast, legally-binding signoff on applications, contracts and other documents, using any Internet-connected device. It’s easy to use — just attach your document, select the e-contracting option, and send. The recipient will receive an email with a link that initiates a guided signing process, and signed copies will be distributed to both parties.

With electronic signature capabilities built into RMail, there’s no need to pay for a separate service. RMail lets you do it all. Or, you can add RSign for more automation, rules, dependencies and guided eSigning.

Peer Reviews

Registered Email™ encryption for certified and secure email delivery proof for policy renewal notices.

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To us, the use of the RMail Registered Email™ service is essential. If the customer says, “I didn’t get it, I didn’t receive it,” we are now the ones that can prove that the customer received the letter.

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Natasja Voorsluijs

Natasja Voorsluijs

MSc Forensic Criminology, Data Analyst, Allianz

Read more about this customer success story.

Requirements: Legal & Compliance

RMail® email encryption provides simple to use and automated privacy compliance for HIPAA, GDPR, and other state and country regulations protecting personal private information, returning auditable proof of privacy compliance in the form of a Registered Receipt™ email record for each message sent. Registered Email™ e-delivery proof provides legal and court admissible records for e-delivery of client renewal notices, policy riders and waivers, and claims first notices to carriers. RSign® e-signatures return and certified audit trail to serve as legal electronic signatures, used in the insurance industry and accepted by insurance carriers internationally for more than a decade.

Disclaimer: Neither RPost nor its affiliates provide legal opinions. The information on RPost and its affiliates and products websites is for general information purposes only and is not intended to serve as legal advice or to provide any legal opinions. Laws and regulations change from time to time and neither RPost nor its affiliates guarantee that all of the information on RPost and its affiliates websites are current, correct, or with sufficient detail for the purpose of each reader. You should consult your legal counsel for specific jurisiction and issues.
Tradenames are owned by the named company. Service benefit is summary, not intended to be a case study.​ RPost technology is patented. RMail, RSign, and RPost are trademarks owned by RPost.