Registered Email™ e-delivery proof
With customer communication challenges and security issues at the forefront, Metlife, a leading insurance company, integrated RMail to expedite customer communication process and enhance compliance. RMail provided strong data-centric encrypted authentication and Registered Email™ proof of e-delivery to Metlife’s electronic messaging systems, and enabled them to send files and attachments with a single click or automated — even to recipients who don’t have RMail installed. The cost savings, speed and convenience of RMail have made a significant, positive impact on Metlife’s business and improved customer satisfaction through timely alerts and notifications.
Specialty volume sending application automatically routes outbound messages of a certain type via SMTP routing to the RMail global processing networks, sending specially formatted to receive via SMTP, the Registered Receipt™ e-delivery proof and audit trail forensics; locally timestamped and digitally sealed.
MetLife is one of the world's largest life insurance carriers. We've been enhancing the operations of some of their Latin American businesses by providing them the proof of critical client insurance notifications, returning a country-specific specialized Registered Email™ e-delivery proof receipt to serve as evidence in case of a non-receipt claim.